https://troops.ai/blog/sales-communication-mistakes/ (written communication)
4 Ways To Improve Your Communication Skills for Sales,
(No author is mentioned)
http://thesalesblog.com/2010/03/01/4-ways-to-improve-your-communication-skills-for-sales/
In more detail:
https://tellwise.com/blog/the-top-10-sales-communication-mistakes-and-how-to-avoid-them/
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